Commercial Disclosure

特定商取引法に基づく表記 • Specified Commercial Transactions Act Disclosure

This page complies with Japanese regulatory requirements • Effective May 2025

Required Information

1. Legal Business Name (事業者名)

Kirameki

煌めき

2. Business Address (所在地)

Registered Business Address:

2942-1 Honji, Kitahiroshima, Yamagata District

Hiroshima 731-1526, Japan

〒731-1526 広島県山県郡北広島町本地2942-1

3. Contact Information (連絡先)

Email Address (電子メール):

contact@kirameki.earth

Phone Number (電話番号):

080-2888-0788

Business Hours (営業時間):

Email inquiries: 24/7 (Response within 48 hours)

メールでのお問い合わせ: 24時間受付（48時間以内に返信）

4. Head of Operations (運営責任者)

Representative: Kira Bella Domzalski

代表者: ドムザルスキ・キラ・ベラ

Note: Representative information will be updated upon business registration completion.

5. Pricing and Additional Fees (販売価格・追加料金)

Service Pricing (サービス料金):

  • Consultation Deposit: $150 USD (¥22,500 approximate*)
  • Experience Programs: Varies by program type and duration
  • Custom Experiences: Quote provided after consultation

*Exchange rates fluctuate. Final amount charged will be in USD.

Additional Fees (追加料金):

  • Payment Processing Fee: As determined by payment provider (Stripe/PayPal)
  • International Transaction Fees: May apply for non-Japanese cards
  • Currency Conversion Fees: May apply depending on your bank
  • No additional shipping fees: Services are provided on-location

6. Payment Methods and Period (支払方法・支払時期)

Accepted Payment Methods (支払方法):

  • Credit card (via Stripe)
  • PayPal
  • Bank transfer (on request)

支払方法：

  • クレジットカード（Stripe経由）
  • PayPal
  • 銀行振込（希望がある場合）

Payment Timing (支払時期):

  • Credit card/PayPal: Due at booking confirmation
  • Bank transfer: Within 5 business days of invoice

支払時期：

  • クレジットカード／PayPal：予約確定時に支払い
  • 銀行振込：請求書発行後5営業日以内に支払い

7. Service Delivery Times (サービス提供時期)

  • Consultations: Delivered on the agreed dateコンサルテーション：事前に合意した日時に提供
  • Experiences: Provided on the scheduled date体験プログラム：予約日時に提供
  • Minimum advance booking: 1 week before preferred date最短予約期限：ご希望日の1週間前まで
  • Response time: Within 1 week of inquiryお問い合わせ対応時間：1週間以内に返信

8. Returns and Exchanges Policy (返品・交換について)

Customer-Initiated Cancellations (お客様のご都合によるキャンセル):

  • More than 30 days before: 75% refund (25% admin fee)
  • 14–29 days before: 50% refund
  • Less than 13 days before: No refund

お客様のご都合によるキャンセル：

  • 30日以上前：75％返金（25％手数料）
  • 14〜29日前：50％返金
  • 13日未満：返金不可

Cancellations Due to Weather or Company Reasons (天候・会社都合によるキャンセル):

  • Full refund or reschedule

天候・会社都合によるキャンセル：全額返金または日程変更

Misconduct or Disruptive Behavior by Guest (お客様の不適切な行動があった場合):

  • No refund; service will be canceled

お客様の不適切な行動があった場合：返金不可、サービス提供停止

Legal Compliance Notice: This disclosure is provided in accordance with Japan's Specified Commercial Transactions Act (特定商取引法). For questions regarding this disclosure, please contact us at contact@kirameki.earth.